Return Policy

We accept returns for store credit only within 14 days of delivery. We do not offer refunds to the original form of payment. Original shipping fees are non-refundable.

All return requests must be submitted within 14 days of the delivery date.

Return Eligibility Requirements

To be eligible for a return, items must be:

• Unworn and unwashed
• In original condition
• Have all original tags attached
• Have the hygiene liner fully intact
• Free of makeup, deodorant, stains, perfume, or any scent
• In fully resellable condition

Items that do not meet these requirements will not be accepted and may be returned to the customer at their expense.

How to Start a Return

To initiate a return, please email info@opohswim.com with your Order Number as the subject line (Example: #1234).

Your email must include:

• Full name used at checkout
• Order number
• Item(s) you wish to return
• Reason for return

Please do not send any items back without prior approval. Unauthorized returns may not be accepted.

If your return is approved, we will provide return instructions via email.

Return Shipping

Customers are responsible for all return shipping costs. We recommend using a trackable shipping method, as OPOH Swim is not responsible for lost return packages.

Once your return is received and inspected, store credit will be issued. Please allow 5–7 business days after delivery to our facility for processing.

Exchange Policy

We do not offer direct exchanges. If you would like a different size or style, please follow the return process below:

1. Email info@opohswim.com with your Order Number in the subject line
2. Request a return for store credit
3. Once approved and processed, store credit will be issued
4. Use your store credit to place a new order

Please note that inventory is not reserved during the return process. Customers are responsible for shipping costs on all new orders.