Processing Time

All orders are processed within 2–5 business days, excluding weekends and holidays. During launches, sales, or high-volume periods, processing times may be slightly extended.

Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your package every step of the way.

Shipping Rates & Free Shipping

We offer the following shipping options at checkout:

• Ground Advantage (U.S.): 2–5 business days
• Priority Mail (U.S.): 1–3 business days
• Priority Mail Express (U.S.): 1–2 business days
• DHL Express Worldwide (International): 2–5 business days (estimated)

We offer free standard shipping on U.S. orders over $200 and free international shipping on orders over $700.

Shipping times are estimates and may vary based on carrier delays, weather, or customs processing.

International Orders

International customers are responsible for any customs duties, import taxes, or additional fees required by their country. These charges are not included in your order total and are determined by your local customs office.

Delivery times for international orders may vary depending on destination and customs clearance.

Shipping Responsibility

Once an order has been fulfilled and marked as delivered by the carrier, OPOH Swim is not responsible for lost, stolen, delayed, or misdelivered packages, including those caused by incorrect shipping information entered at checkout.

Customers are responsible for ensuring all shipping details are correct before completing their order.

If your package is marked as delivered but cannot be located, please contact the shipping carrier directly.

Shipping Protection

We offer optional Shipping Protection at checkout.

If selected, your order is covered in the event of loss, theft, or damage during transit.

If Shipping Protection is not selected, OPOH Swim is not liable for lost or stolen packages once they are in transit or marked as delivered.